Frequently Asked Questions
Everything you need to know about your Oner Active journey.
How do I find my perfect fit?
We recommend checking our comprehensive Size Guide located on each product page. Our seamless fabrics are designed for a compressive yet flexible fit; if you are between sizes, we generally suggest sizing up for comfort.
What is your return policy?
We offer a 30-day return window from the date of delivery. Items must be in their original condition, unworn, unwashed, and with all tags still attached to be eligible for a full refund.
How long does shipping take?
Standard shipping typically takes 3-5 business days for domestic orders. International shipping times vary by destination but generally range from 7-14 business days. You will receive a tracking link via email once your order departs our warehouse.
Are your leggings squat-proof?
Yes, all Oner Active leggings undergo rigorous testing to ensure they are 100% squat-proof. We use high-density, multi-directional stretch fabrics to provide full coverage during your heaviest lifts.
How should I care for my activewear?
To maintain the longevity of your gear, we recommend washing in cold water on a gentle cycle with similar colors. Avoid fabric softeners and tumble drying; instead, lay flat to air dry.
Can I change or cancel my order after it's placed?
To ensure fast delivery, we begin processing orders immediately. Therefore, we are unable to make changes or cancellations once an order is confirmed. Please double-check your shipping address and cart items before finalizing your purchase.